Jacob
Travel Agent | Ideal Tours
background
Married +2
Jerusalem
Personal travel agent, VIP close escort from the moment
Planning the trip until landing in Israel.
Yaakov is a travel agent for Ideal Tours. He is very dedicated to his work.
And it's really important to him to have satisfied customers. He deals a lot with tour groups, but also with business trips and private individuals.
His interpersonal communication is more than excellent, he manages to get along with any client, and technologically, his abilities are excellent.
Yaakov works from home (at a remote desktop) and so do the other employees of the office,
Occasionally they have frontal team meetings in the office,
frustrations
Since the Corona period, the office has been closed and everyone is working online. So although there is no physical office, the need for a smart system is growing.
goals and objectives
Sell in the most efficient and convenient way, so you can serve more customers.
The study focused on Ideal Tours, a travel and leisure agency that focuses specifically on ski tourism. The agency works with Sabre (one of several GDS systems on the market) and serves a diverse audience, including a significant portion of religious clients.